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FAQS

You Asked, We Answered

We stock a wide collection, but realise that questions may come up at points during your browsing and purchasing experience. Take a look at our FAQ section and contact us if you can’t find what you’re looking for.

Holding a Purse

WHAT IS YOUR RETURN POLICY?

Loki Exclusive offer a 14 day exchange and refund policy. We only accept returns for a full refund if an item is faulty by the company, you have received the incorrect item, the item looks different to what you have purchased from the website. If you are simply not satisfied with your item or it doesn't fit, please contact us on sales@lokiexclusive.com for the next steps. 

Casual Wear

WHAT ARE THE PAYMENT OPTIONS?

We offer a Klarna pay in set installments, if you wish to use this payment method please see more information on this at checkout. If you are purchasing online and click pay in store, we allow bank transfers, PayPal transfers or cash. When paying online, we accept Visa...

Plus Size Models

DO YOU SELL GIFT CARDS?

We sell in-store gift cards at the moment, but there will be online gift cards appearing soon. 

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